BACKGROUND
RTITB is the largest lift truck training accrediting body in the UK and Ireland,recognised by the HSE, HSA and HSENI. Working with over 600 of the UK and Ireland’s best trainers, including TNT, Coca-Cola and Boots in addition to many SME’s. RTITB accredits much more than lift truck training, for example all of the British Airways airside equipment training. RTITB Accreditation is about providing the best service, the best support and most importantly upholding the highest standards.
SICL has worked with RTITB since 2002 and has become a trusted partner during that time, having provided fully managed support services since 2004. This long established relationship made SICL the perfect choice to advise and guide RTITB on the move to Cloud Based Services.
SOLUTION
With all IT fully outsourced to SICL it made sense for RTITB to make the logical transition to a Cloud-based infrastructure minimising expenditure, easing capital expenditure and improving performance. Thin Client equipment for the majority of staff lowered the Total Cost of Ownership and ensures that all critical data is kept securely at a centralised datacentre and replicated to a Disaster Recovery site for high levels of availability and resilience.
The migration of all the data and systems was fully project managed under PRINCE2 methodology ensuring project success with no disruption to the staff or the business, including liaison with third party application providers to assure a smooth delivery of services.
RESULT
RTITB has a Cloud Based infrastructure, ensuring that the business processes are secure, resilient, scalable and fully supported. IT functions are improved whilst costs are reduced and RTITB now have a state of the art IT infrastructure.
“I was apprehensive about embarking upon a totally outsourced solution for our aging IT systems and infrastructure, particularly the solution’s potential impact on operations should the Cloud not produce the promised results. My fears were completely unfounded and I have to say the migration and subsequent system operation has surpassed all my expectations. With the support of SICL’s team and SICL’s cloud services, the way RTITB engages with its IT solution has totally changed and we now have a more efficient, productive and problem free operation”
Laura Nelson - Operations Director