Drawing the threads together.
The boss is still using a Blackberry. Marketing seem to change email provider every month. Sales can’t seem to make Citrix or Skype work for them. Customer services are restricted by character counts on their texts.
Using disparate communications systems is fine if you are running a small estate agency with three members of staff. But a large scale organisation with communication at its heart needs to take a consolidation approach in order to draw all of the strings together into an aligned, well-honed and efficient approach. A unified communications strategy requires a large “world-view” to create a slick set of systems that all of the areas of your operation can get behind and benefit from.
Microsoft teams & Skype for business
The wonderful result of social media is that the way we work is also becoming more sociable. Whereas a few years ago people recoiled from a video call or even a profile picture, today we find ourselves operating in a new buoyant and more open environment. How lovely to see a screen light up and your colleagues from three different time zones suddenly appear smiling and waving. This is a highly effective way to conduct business communications. Collaboration feels natural, convenient and productive literally nothing that will surprise or stump us.
Cisco Webex & teams
We have been one of the UK’s primary Cisco partners for 30 years and what we don’t know about Cisco and its products is not worth mentioning. If you want a Cisco partner who gets it right every single time then we are that partner.
A great solution for smart call management. Hosted telephony offers not only a great level of cost reduction but also an epic level of customer funnelling resulting in an efficient, profitable and effective journey. The technology involved is more complex than just plugging a phone into a floor-box and patching the cables in the racks room. However, once established, delivers you an unrivalled level of adaptability and transparency throughout your operation.
On-premise Cisco PBX systems
Even when you just consider the increase in work-from-home scenarios, the idea that your people all work form the same location is now just a distant memory. On-premise Cisco PBX systems allow swift and easy communication regardless of location. Where one to one communication is a facet of daily business operations, major cost savings are made by unifying your telecoms into one secure, hosted system that is fully under your control.
Looking to find out more information or have a question about our Unified Communications services? Contact us!